Banks and Insurance

Ignition Advice is an enterprise technology solutions specialist; we understand the challenges and needs of banks and insurance clients and build custom solutions to give you results.

Ignition Advice technology reduces churn and increases engagement. We do this by harnessing the power of financial institutions’ product and data ecosystem to deliver highly personalised, assisted decision-making.

We understand your needs

Ignition Advice is highly experienced in working with global banks and insurance firms and we understand the challenges you are dealing with today from the major tasks of engagement, retention and acquisition, to the need to increase sales, support distribution channels and capture data for future product development.

Fully engaged consumers represent 23% more revenue than average customers. (Gallup research report.)
Key challenges in financial services
How it works

Engaging the disengaged using personalised digital targeting

Who: a large European bank

Situation: Multiple complex legacy systems unable to deliver scalable engagement

Impact: Low customer engagement and risk to share of wallet

Resolution: The Ignition Advice professional services team worked closely with the bank to articulate business issues and create a customised solutions, designed to meet the bank’s business objectives. The solution provided a new digital channel which is fully integrated with the bank’s existing infrastructure, to engage both existing and new customers.

Result: The bank became the first in their country to launch digital advice across all brand segments from wealth to consumer, all in a consistent omni-channel experience. The bank’s new world class user experience is increasing customer experience, lower costs and uplift product sales.